Response 631 Wk 7

Order Description

first to thank you vry much again for you continuous great efforts and nice job. I’ve sent you the best survey, as usual.
Now, the exactly one question, you have answered for me this week , has been answered by two of my friends and I need for this paper only one page response to both of my friends. You can divide the page into two halves, one half for each post, by doing Response 1 and Response 2, like last week.
Again, it is the same question you answered for me this week but please remember:
– Both responses are completely separate from each other , so please use two references for each response, NOT TWO REFERENCES FOR BOTH AT THE END OF THE PAGE (VERY IMPORTANT). However, no problem if you use the same two references for both question bur please let the two gropes of references for both posts separate from each other.
– There are three attached files with this order which are the two post of my friends and the third attached is your paper you sent me when you answered the same question this week and I put it here to avoid any conflict you my main post you did when you respond to both post.
– Please remember the information of this course again to avoid being away from the nature of the nature of this course:
– Course name: Organizational Management & Communication in Disasters Course description: DMM 631 Organizational Management and Communication in Disasters (3-0-3) This course introduces students to theories of organizational dynamics and management as it pertains to crisis and disaster situations. The course also explores communication within the organization, with external agencies, and with the public and media during and after disaster events.

How does communication play into chaos? How do we control and direct in the midst of a crisis? What decisions need to be made?
Communication is one of the best ways to keep organized during any situation, most of all a disaster.  Everyone by this point can agree that the management of Hurricane Katrina was just simply not good.  After the response to Hurricane Katrina, White House homeland security advisor Frances Townsend wrote a report on the on 11 key areas to make changes in to better improve disaster relief.  One of the key points he emphasizes is the communication between organizations.  For example, the National Weather Service issued a flash flood warning of up to 8 feet in the area because of a levee breach.  However, Homeland security informed there officials that the levee wasn’t breached yet and the assessment was pending.  FEMA also delayed in sending aid because of miscommunication and coordination Agriculture, Interior and Veterans’ Affairs departments (NBC News, 2006).
One of the best ways to prevent miscommunication is to select one person in each organization, information officer, that would be in charge of all communication.  Any interagency communication would be done by the officer and all information would have to be verified by trusted sources before the information officer would disseminate it to other organization.  If other organization receive information for the designated officer, then they would know that the information is verified and true.
Townsend, F. (2006). The federal response to Hurricane Katrina: Lessons learned. Washington, D.C.: White House.
NBC News. (2006, February 24). White House report cites Katrina failures.  Retrieved December 30, 2014, from

How does communication play into chaos? How do we control and direct in the midst of a crisis? What decisions need to be made?
Communications play a large role in chaos. For example during 9/11, not only were there issues with the lack of interoperability between radio systems, terminology was not the same across multiple jurisdictions. In light of that, and with the authorization of the National Incident Management System (NIMS), and the establishment of the Incident Command System (ICS) it is critical for all to communicate effectively. NIMS called for, “using standard or common terminology is essential to ensuring efficient, clear communications, [and] requires the use of common terminology, including standard titles for facilities and positions within the organization” (FEMA, 2014). It requires plain English, no agency specific terms, codes, or jargon.
In the midst of a crisis, the planning process should have already happened by assessing the vulnerabilities within the organization and categorized based upon the risk. Supportive materials would have been developed and the spokesperson would have been trained on how to deliver the message to the target audience, or anyone who can benefit from the message (Walker, 2012). The decisions of wheat needs to be released and how, oral, written, or both, is then determined.
Department of Homeland Security. Federal Emergency Management Agency. (2014). National incident management system. Retrieved from: 29 December 2014
Walker, D. (2012)> Mass notifications and crisis communications: Planning, preparedness and systems. Boca Raton, FL: CRC Press